Services · AI Voice Calling
Every customer call, answered on the first ring.
An AI voice agent for banks and financial institutions. It talks the way your customers do, in whichever languages they mix, verifies them in seconds, completes requests in your core banking system and keeps a compliant record of every word. Day and night, at any volume.
- 70%+ lower cost per call
- 0 s wait, 24/7/365
- 100% of calls on record
Answered · 0:00 on hold
For the institution · Scale & cost
One agent or ten thousand, in the same second.
- Infinite, instant scalabilityMarket volatility or system maintenance sends call volumes soaring. The AI takes every call at once, with no temporary staff to hire.
- 70%+ cost reduction per callAutomated conversations slash the overheads of in-house and outsourced call centres by more than seventy per cent a call.
- Calls right now
- On hold
- 0
- Cost per call
For the institution · Records
Every word on record. Every entry exact.
- Zero human error in data entryDeep integration with your core banking software lets the AI log requests and update account details with absolute precision.
- 100% compliant, auditable trailsFlawless real-time transcripts and logs of every conversation, kept to GDPR, SOC 2 and local banking regulations.
Call record A/c ••4412 · 19 Oct
- 02:47:03Caller verified by voiceVB-2291✓
- 02:47:09Debit card ••4412 blockedCB-1187✓
- 02:47:21Replacement card orderedRC-5530✓
- 02:47:30Delivery address confirmedAD-0042✓
- 02:47:41Fraud desk joined, context attachedWT-0316✓
- 02:47:52Transcript sealed and filedTR-9904✓
Audit-readyGDPR · SOC 2 · banking law
For the institution · Routing & insight
Every call sorted: by why they rang, and who should take it.
- Data-driven customer analyticsEvery call is tagged with why the customer rang, giving you clear insight into recurring friction points and product issues.
- Smart warm transfersWhen an issue needs a human specialist, the AI hands over seamlessly, passing the verified customer data and the call so far, so the agent can resolve it at once.
For your customer · The first second
No queue. No “Press 1”. Just say it.
- Zero-second wait timesImmediate help 24/7/365, with no hold music during peak banking hours.
- Natural conversational freedomCustomers speak casually, in their everyday words, instead of working through rigid “Press 1 for balance” menus.
- Seamless multilingual supportIt handles many languages, and customers who switch between them mid-sentence.
On hold 4:12On hold 0:00
“Mera cheque stop karna hai, please.”Hindi and English in one breath. Understood.
Done in one sentence
For your customer · Trust
Known by their voice. Heard in their worry.
- Frictionless security verificationVoice biometrics or a secure mobile push notification verify identity in seconds, with no tedious security questions.
- Urgency & empathy recognitionThe AI detects emotional distress, such as a call about a stolen card, and adjusts its tone to offer reassuring, rapid support.
Voice matched · verified in 2 sor one tap on a push notification
“Someone has my card. Please, quickly!”Distress detected
“It’s frozen. You’re safe, and nothing more can be charged.”Tone: calm, quick, reassuring
AI Voice Calling
Hear it answer your customers.
We'll set up an AI voice agent on your own call flows and show it handling real banking requests, end to end.
- 70%+ lower cost per call
- 0 s on hold
- 24/7/365 answered
- 100% on record