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Services · Cloud Calling

Your phone system just took off.

Cloud Calling moves your whole call centre onto the internet. No server room, no phone lines, no busy tone. Your team answers from anywhere, every caller gets through, each call arrives knowing who is on the line, and it simply doesn't go down.

  • 0 servers to look after
  • 0 busy tones
  • 99.99% uptime
Phone linesServer roomIT on callCALLS

UnpluggedNo lines, no server room

Same number, now in the cloudAnswered from anywhere

No hardware to babysit

Now you see a server room. Now you don't.

  1. No boxes, no wires, no server roomDesk phones, servers and pricey phone lines simply disappear. If you have the internet, you have a complete call centre.
  2. Upgrades arrive while you sleepSecurity fixes, better voices and new compliance rules install themselves in the cloud. Nobody in IT has to switch anything off.
DON'TUNPLUG!

Ta-da! Server room: 0 sq ft

Work from anywhere

Your team, anywhere. Your number, everywhere.

  1. Pick up from home, a branch or HQAgents, advisers and risk teams answer calls, or quietly listen in, from any desk with the internet. Just as securely as in the office.
  2. Local numbers in dozens of countriesOpen a London, Dubai or Singapore number in minutes. Customers dial a local call, and every one lands in the same place: your cloud AI engine.
Your cloudone AI engineRiyafrom homeNashikbranch officePuneheadquartersLondon+44 20Dubai+971 4Singapore+65New York+1 212Mumbai+91 22Sydney+61 2

No busy tone, ever

Lines that stretch when everyone calls at once.

  1. Old phone lines run outFifty lines means caller number fifty-one hears beep, beep, beep. And then rings somebody else.
  2. Cloud lines stretch like an accordionOn a market-crash day or a big outage it opens up to thousands of calls at once, then folds back when things calm down. Nobody hears busy. Nobody gets dropped.
CLOUD

Beep · beep · beepThe old way: line busy

Knows them before hello

It knows who's calling before it says hello.

  1. Plugged into the tools you already useYour CRM (Salesforce included), core banking system and ERP connect to every call by themselves. No copy-paste, no “please hold while I check”.
  2. Every call starts personalBefore the first word, the AI has already looked up the caller's balance and latest card spends, so it gets straight to what they need.

Waiting for

Ms. Priya Shah

  • Savings balance₹1,24,500Core banking
  • Card ending 4417₹4,200 at 9:02 pmCards
  • Last time she calledHome-loan ratesSalesforce CRM

Ready 0.4 s before hello

The AI's first words“Hello Priya! Is this about the ₹4,200 card payment at 9:02? I can block the card right now.”

Cloud Calling

Move your calls to the cloud. Keep every caller.

We'll set up Cloud Calling on your own numbers and call flows, connect it to your CRM and core banking, and show it taking a rush of real calls without a single busy tone.

  • 0 hardware
  • 1,000s of calls at once
  • Dozens of local numbers
  • 99.99% uptime